Use of the Website - These terms and conditions constitute a binding contract as per the provisions and rules under the Information Technology Act of 2000, by and between the operator of the website, being GyanPro Educational Innovation Pvt Ltd, a company duly incorporated under the provisions of the Companies Act, 1956 (hereinafter referred to as 'Company') and having its registered office at 440, 38th Cross, Jayanagar-5th Block, Bengaluru-61, and You. The Company is the authorized licensee and reseller of GyanPro Box, Online courses, CSI workshop kits, Digi lab and Tinker lab at home kits through www.gyanpro.com (hereinafter referred to as 'Website'). This Agreement for the Terms and Conditions of use of the Company's Website/s (hereinafter referred to as 'Agreement') describes certain terms and conditions to access and use the Website/s of the Company by a visitor or a registered user and order products (hereinafter referred to as the "End User", "You" or "Your")
Trademarks - The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are trademarks of the respective owners. Nothing contained on this website should be construed as granting any license or right to You to use any trademark without the prior written permission of the owner.
External links - External links may be provided for your convenience, but they are beyond the control of the Company and Website and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Warranties - The Company and Website makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Disclaimer of liability - The Company and Website shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Company nor the Website or any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential) , personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Conflict of terms - If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Severability - Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Applicable laws (choice of venue and forum) - Use of this website shall in all respects be governed by the laws India, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the courts located in Bengaluru, Karnataka, India shall have exclusive jurisdiction over all controversies arising under this agreement and You agree that venue is proper in those courts.
Information Disclaimer - The information (including, without limitation, advice and recommendations) on the website is intended solely as a general educational aid. Your use of the site is subject to the additional disclaimers and caveats that may appear throughout the website. The Company and Website and its agents assume no responsibilities for any consequence relating directly or indirectly to any action or inaction you take based on the information, services, or other material on the website. While we shall strive to keep the information on the website accurate, complete, and up-to-date, we cannot guarantee, and will not be responsible for, any damage or loss related to the accuracy, completeness, or timeliness of the information on the website.
Payment Processing - We use Third Party Payment Gateway to process payments securely. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Communication - If a user fills a form, participates in a contest, or purchases product, user agrees to receive communication from the company or its communication partners. The Company or its communication partners may Call the user over the phone, send Electronic mails (email) and Short Message to user Mobile Numbers (SMS) wherever necessary for the ease of communication with the user. The content of the email and SMS would be controlled by Company and Website and may not be copied anyway. If user wishes to opt-out, user can get in touch with the company and will be unsubscribed from all communications. Until user opts-out, user will continue to receive communication from the Company or its communication partners.
Can I cancel a subscription?
Yes, you can cancel your subscription at any time. To cancel the order, simply write to us on email@example.com. Once cancelled, the balance amount from the subscription will be refunded to your account within 10 business days after deducting for the delivered boxes.
How long does it take for the refund?
In case we've not shipped the order, we will process the refund on the same business day and the refund should get credited in your account within 7 business days. On the cancellation of the subscription, the refund amount will be credited to your account within 10 business days.
How can I exchange/return a box?
You can choose to cancel future orders / subscriptions, but once the product is opened it cannot be exchanged / returned. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed within 2-3 working days.
You can cancel your subscription for the online courses on or before the first session of the course to be eligible for 100% refund. As soon as the customer reaches out to us for refund via email on firstname.lastname@example.org, we process immediate refunds for unutilized credits on a pro-rata basis.
The refund should get credited in your account within 7 business days.
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